Facebook-f Instagram Twitter Linkedin-in Youtube
Get a Quote

Privacy Policy

This policy outlines how New Zeal Chem collects and protects your personal information, how it may be used, and what rights you have regarding your data

YOUR PRIVACY MATTERS

How We Collect & Use Data

Introduction to NewZeal Chem's Privacy Policy
At New ZealChem, we respect your privacy and are committed to protecting the personal information of our customers, business partners, and website visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your personal information. By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
For the purpose of applicable data protection laws, New Zeal Chem is responsible for the collection, processing, and protection of your personal data. If you have any questions regarding this policy or how your data is handled, you may contact us using the details provided in the Contact Us section below.
We may collect personal and non-personal information depending on how you interact with us. This may include information you provide directly such as your name, company name, email address, phone number, postal address, shipping address, and any other details you submit through contact forms, inquiries, order requests, or communication with our team. If you place an order with us, we may collect billing and invoicing details and payment-related information necessary to process the transaction. We may also automatically collect certain information when you visit our website. This includes your IP address, browser type, device information, operating system, language preferences, pages visited, time spent on pages, and the website you visited before accessing ours. We may use cookies and similar tracking technologies to collect such information for performance, analytics, and website improvement purposes.
We collect information when you submit inquiry forms, request quotations, place orders, contact us via email or phone, or communicate with us through business channels. We also collect information through cookies and tracking technologies when you browse our website. In some cases, information may be collected through third-party business tools such as payment processing systems, shipping partners, or customer management systems, only when necessary to provide our services.
We use your personal information primarily to respond to your inquiries, provide quotations, process orders, arrange shipments, and deliver products and services. Your information may also be used to communicate with you regarding your requests, confirm transactions, provide updates about deliveries, and support after-sales communication. We may use website usage information to improve our website, enhance user experience, analyze traffic patterns, and ensure the website operates efficiently.

We may also use your information for internal business purposes such as market analysis, performance monitoring, and business planning. In certain cases, we may process your data to comply with legal obligations, regulatory requirements, customs documentation, taxation rules, and contractual enforcement.
Where required by applicable laws, New Zeal Chem processes personal information based on legitimate business interests, contractual necessity, legal obligations, or your consent. When you submit your details voluntarily through our website or communication channels, this may be treated as consent. When you place an order or request services, processing may be required for contractual performance. In some cases, we may also process information to meet legal or compliance requirements.
New Zeal Chem does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers when necessary to deliver our services. This may include payment processors, logistics partners, freight forwarders, customs agents, IT support providers, website hosting providers, and other operational partners required to complete transactions or provide services. These third parties are expected to handle your information securely and only for the purpose of providing services to us.

We may also share personal information if required by law, court order, regulatory requirement, or government authority. In addition, information may be shared if necessary to protect our legal rights, prevent fraud, enforce agreements, or ensure security.
As a company involved in global trade and international business operations, New Zeal Chem may transfer and process personal information outside your country of residence. Such transfers may occur to facilitate international shipping, supplier coordination, customs documentation, or business operations. We take reasonable steps to ensure that your information remains protected in accordance with this Privacy Policy and applicable data protection laws.
We retain personal information only for as long as it is necessary to fulfill the purposes described in this policy. This includes maintaining customer records, processing transactions, complying with tax and regulatory requirements, handling legal disputes, and fulfilling contractual obligations. Once your information is no longer required, it will be securely deleted or anonymized according to applicable laws and business requirements.
We implement appropriate technical and organizational security measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction. This includes access controls, secure systems, restricted internal handling, and standard cybersecurity protections. However, no method of transmission over the internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.
For information about how we use cookies and similar technologies, please review our Cookie Policy.
We may contact you regarding product updates, service information, promotions, or business-related communication if it is relevant to your inquiry or business relationship with us. If you no longer wish to receive marketing communications, you may opt out at any time by using the unsubscribe option in our emails or by contacting us directly at info@newzealchem.com .
You may have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete. You may also request deletion of your information, restrict certain processing activities, or object to certain uses depending on applicable laws. You may withdraw your consent at any time if your data is being processed based on consent. Requests can be made by contacting us at info@newzealchem.com .
Our website may contain links to third-party websites. Please note that New Zeal Chem is not responsible for the privacy practices, policies, or content of third-party websites. We recommend reviewing the privacy policy of any external website before submitting personal information..
Our website and services are intended for business and professional users and are not designed for children. We do not knowingly collect personal information from children under the age of 13 or under the applicable legal age in your region. If we become aware that we have collected information from a child, we will take immediate steps to delete it.
Some browsers provide a “Do Not Track” feature. At this time, our website may not respond to all Do Not Track signals. You can still control cookies and tracking preferences through your browser settings.
New Zeal Chem may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or regulations. Any updated version will be published on our website, and the updated date will be mentioned at the bottom of the policy. Continued use of the website after changes are made indicates acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us using the details below. New Zeal Chem Corporate Office: 120, WeWork Amanora Crest, Magarpatta, Hadapsar, Pune, Maharashtra 411028 India Email: info@newzealchem.com Contact No.: +91 7219207337